Privacy Policy
Last updated May 1, 2026
This privacy policy (“Policy”) for GENOTURK (“we”, “us”, “our”) describes how we collect, protect and use the personally identifiable information (“Personal Information”) you (“user”, “you” or “your”) provide on https://genoturk.com and any of its products or services (collectively, “Website” or “Services”) such as
- Visit our website at https://genoturk.com or use any website that is part of our network.
- Use any of our other products or services, engage with our sales, marketing or any virtual or real world events that are part of our network.
Please read this privacy policy carefully, it contains important information about your rights and how we handle your personal information. If you disagree or have concerns about our privacy policy, please do not use our website or services or contact us at support@genoturk.com.
Summary (TL;DR)
This summary section is provided for your convenience. To read the full privacy policy, scroll down or click on any of the linked sections.
What personal information do we collect and process? We may collect and process personal information from you as you visit and use our website. You can find more information about the personal information we collect
What sensitive information do we collect and process? We may collect and process sensitive information from you as you visit and use our website. You can find more information about the sensitive information we collect
Do we collect information from third parties? We may collect information from third parties. You can find more information about the third parties we collect information from
Do we share information with third parties? We do not share information with third parties.
How do we process your information? We process your information to provide you with the services you have requested or are interested in. We may also use your information for other purposes such as improving our services, communicating with you, security and compliance and law enforcement. All information is collected and processed for only valid legal reasons with your consent, which you can withdraw at any time. More information about how we process your information
How do we protect your information? We implement security measures to maintain the safety of your personal information. We take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. More information about how we protect your information
How can you manage your personal information? You can manage your profile and privacy settings by visiting https://genoturk.com/privacy-policy. You can also request to access, correct, update or delete your personal information by contacting us at support@genoturk.com.
Privacy Policy Sections
- Information we collect
- How we use or process your information
- Legal basis for information collection and processing
- Information sharing and disclosure
- Web tracking and cookies
- Cookie Policy and Consent
- How we protect your information
- Data retention
- Data Breach Notification
- International Data Transfers
- US State Privacy Laws
- California Privacy Rights Act (CPRA)
- Virginia Consumer Data Protection Act (VCDPA)
- Children’s Privacy (COPPA)
- Your privacy rights
- Changes to our privacy policy
- Contact us
Information we collect
Information you disclose to us
We collect personal information that you voluntarily disclose to us during your visit and use of our services, participate in sales or marketing events or contact us. Information may include
- Name
- Phone numbers
- Address
- Password
- ipAddress
- deviceId
- creditCard
- locationData
- anonymizedUsageData
We may collect sensitive information that you voluntarily disclose to us during your visit and use of our services, participate in sales or marketing events or contact us. Information may include
- financial
- health
- genetic
We may collect and process payment information from you when you purchase our products or services, including credit cards, bank accounts, billing addresses, and other billing information.
We use third-party payment processors to assist us in processing your payment information securely. Such third-party processors’ use of your personal information is governed by their respective privacy policies.
We offer the ability to register using a third party social network such as Facebook, Google etc. If you use a social login we may collect profile and social data from your social account. This may include your name, email, profile picture.
Information derived from your use of our services
We may collect and log app usage data such as the date and time the app on your device accesses our servers and what information and files have been downloaded to the app based on your device number, ip address or user account.
We may use cookies to collect information about you and your activity across our website. Cookies are small data files stored on your device that help us improve our services and your experience.
privacy_policy.information_we_collect.derived.web_tracking
Information from third parties
We may collect information about you from third parties such as marketing partners, affiliates, and other sources we may use to update our records, identify new customers or prevent fraud. Examples of information we receive from other sources include
- analytics
- socialMedia
- purchase
How we use or process your information
We use and process the information we collect for day to day running of our services, to improve our services, to communicate with you, to provide support, to protect our services, to comply with legal obligations and to enforce our terms and conditions.
Specific uses of information include
- To create, manage and support user accounts to provide access to our services.
- communication
- To process orders, transactions or payments and provide support and services.
Legal basis for information collection and processing
We collect and process your information for only valid legal reasons with your consent, which you can withdraw at any time. We may collect and process your information for the following reasons
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You have given us consent to collect and process your information for the purposes of providing you with our services, improving our services, communicating with you, security and compliance and law enforcement.
-
The processing of your information is necessary for the performance of a contract to which you are a party, such as the terms of service or other agreements we have with you.
-
The processing of your information is necessary to comply with a legal obligation, a court order or to exercise and defend legal claims.
-
The processing of your information is necessary to protect your vital interests or of another person.
-
The processing of your information is related to a task that is carried out in the public interest or in the exercise of official authority vested in us.
-
The processing of your information is necessary for the purposes of the legitimate interests pursued by us or by a third party are not outweighed by your interests or fundamental rights. For example, we may process your information to
- We may use your information to show you ads that are relevant to you, to improve our advertising and marketing campaigns, to analyze the effectiveness of our ads, to track your behavior and to personalize the content you see.
- We may use your information to send you marketing communications, to promote our services, to send you promotional offers, to conduct surveys, track our marketing effectiveness or to provide you with information about our services.
- We may use your information to monitor and analyze web traffic, to keep track of user behavior, to improve the user experience and to personalize the content you see.
- We may use your information to protect our services, to enforce our terms and conditions, to comply with our legal obligations and to protect the rights and safety of others.
- fraudPrevention
Information sharing and disclosure
During financing, acquisition or bankruptcy proceedings, your information may be shared with potential or actual acquirers or investors and their agents.
Web tracking and cookies
We may use various web tracking technologies to collect information about you and your activity across our website.
We may use cookies to collect information about you and your activity across our website. Cookies are small data files stored on your device that help us improve our services and your experience.
We may use web beacons, tracking pixels, and other tracking technologies on our website to help customize our website and improve your experience.
We may use third party analytics providers to measure and evaluate access to and traffic on our website, create user navigation reports or marketing reports.
Cookie Policy and Consent
We use cookies and similar tracking technologies to collect and use personal information about you. Our use of cookies is governed by your consent preferences.
Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing site usage, and assisting with our marketing efforts.
When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time.
You can manage your cookie preferences at any time by clicking on the cookie settings link in the footer of our website or by adjusting your browser settings.
Essential cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you which amount to a request for services.
Analytics cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
Marketing cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant adverts on other sites.
How we protect your information
We follow industry best practices to protect your information and implement security measures to maintain the safety of your personal information.
Data retention
We retain your information for as long as necessary to provide you with our services, to comply with our legal obligations, to resolve disputes, to enforce our agreements or to protect our legal interests.
Your data will be kept for a period of 1 year after account closure.
Your data at the end of the retention period will be deleted or anonymized where possible, or if this is not possible, then securely stored and isolated from any further processing until deletion is possible.
Data Breach Notification
We take data security seriously and have implemented measures to protect your personal information. In the unlikely event of a data breach that affects your personal information, we will notify you in accordance with applicable law.
If we discover a data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay.
We will notify affected users within 72 hours of becoming aware of a qualifying data breach, as required by applicable law.
Our notification will describe the nature of the breach, the types of data affected, the likely consequences, and the measures we have taken or propose to take to address the breach.
If you believe your data may have been compromised, please contact us immediately at support@genoturk.com.
International Data Transfers
Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.
When we transfer your personal information to other countries, we take appropriate safeguards to ensure your information remains protected in accordance with applicable data protection laws.
- Standard Contractual Clauses (SCCs): We use EU-approved standard contractual clauses when transferring data to countries without an adequacy decision.
- Binding Corporate Rules (BCRs): We have implemented binding corporate rules that have been approved by data protection authorities.
- Adequacy Decisions: We transfer data to countries that have been recognized by relevant authorities as providing adequate data protection.
US State Privacy Laws
California Online Privacy Protection Act (CalOPPA)
CalOPPA requires commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. See more information about CalOPPA compliance at consumercal.org.
- California residents have the right to know what personal information we collect, disclose, and sell about them. To exercise this right, California residents may submit a request to us at support@genoturk.com.
- California residents have the right to request the deletion of their personal information. To exercise this right, California residents may submit a request to us at support@genoturk.com.
- California residents have the right to opt out of the sale of their personal information. To exercise this right, California residents may submit a request to us at support@genoturk.com.
Do Not Track signals
We do not respond to Do Not Track signals.
Your California Privacy Rights (California’s Shine the Light law)
California residents have the right to request information about the personal information we have shared with third parties for their direct marketing purposes, including the categories of information and the names and addresses of those businesses. You can request this information once per calendar year. To make such a request, please contact us at support@genoturk.com.
California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)
California residents under 18 years of age may request the removal of any information that they posted to our website. To request removal of such information, please contact us at support@genoturk.com. Note that the removal of such information does not ensure complete or comprehensive removal of the content or information posted on our website.
California Privacy Rights Act (CPRA)
The California Privacy Rights Act (CPRA) provides California residents with additional privacy rights beyond those in CCPA. As a California resident, you have the following rights:
- You have the right to request that we correct inaccurate personal information we maintain about you. To exercise this right, please contact us at support@genoturk.com.
- You have the right to limit the use and disclosure of your sensitive personal information to uses necessary to perform services or provide goods reasonably expected by an average consumer. To exercise this right, please contact us at support@genoturk.com.
- You have the right to opt out of automated decision-making technology, including profiling, where such decisions produce legal or similarly significant effects. To exercise this right, please contact us at support@genoturk.com.
Virginia Consumer Data Protection Act (VCDPA)
The Virginia Consumer Data Protection Act (VCDPA) provides Virginia residents with specific privacy rights. As a Virginia resident, you have the following rights:
- You have the right to confirm whether we are processing your personal data and to access such data. To exercise this right, please contact us at support@genoturk.com.
- You have the right to correct inaccuracies in your personal data. To exercise this right, please contact us at support@genoturk.com.
- You have the right to delete personal data you have provided or we have obtained. To exercise this right, please contact us at support@genoturk.com.
- You have the right to obtain a copy of your personal data in a portable and readily usable format. To exercise this right, please contact us at support@genoturk.com.
- You have the right to opt out of the processing of your personal data for targeted advertising, the sale of personal data, or profiling. To exercise this right, please contact us at support@genoturk.com.
If we decline to take action on your request, you have the right to appeal our decision. To appeal, please contact us at support@genoturk.com.
Children’s Privacy (COPPA)
We are committed to protecting the privacy of children. Our services are not directed to children under the age of 18.
We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
If we learn that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to delete that information as quickly as possible.
Parents have the right to review their child’s personal information, request its deletion, and refuse to permit further collection or use. To exercise these rights, please contact us at support@genoturk.com.
Your privacy rights
You have the right to access, update or delete your personal information. You can also object to the processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
You can access, update or delete your personal information by visiting https://genoturk.com/privacy-policy or by contacting us at support@genoturk.com.
You can object to the processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information by contacting us at support@genoturk.com.
Changes to our privacy policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
Contact us
If you have questions or comments about this privacy policy, you can contact us at support@genoturk.com.
GENOTURK
Samsun, Turkey